[Resolved] can not translate a menu item

Hi,

Thank you for contacting WPML Support. To translate the menu, please follow the steps below:

1. Ensure that the menu pages are translated and published in the secondary language.

2. After translating menu pages into secondary language, please make sure to Sync the menu to include the translations by following these steps:
2.1. Take a backup of your site first for safety reasons.
2.2. Go to WPML >> WP Menu Sync page and press the Sync button.
2.3. Select all the menu items and press the “Apply Changes” button.
2.4. Please make sure to complete the translation of custom menu links(if there are any).
2.5. After translating the custom links, go to WPML >> WP Menu Sync page and press the Sync button again.

3. Once the menu has been synced, you can manage the secondary language menu by going to Appearance > Menus. From there, you can customize the menu further if needed.

Here is a doc for more details:
https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync

If the issue persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Please let me know the results,
Thank you

One page menu items links are usually added using menu custom links and you should be able to translate those links by following the below steps:

1. Go to the WPML >> WP Menu Sync page.
2. Click on the links to translate the custom links and it will redirect you to the String Translation page.
3. After translating the custom links please go to the WPML >> WP Menu Sync page again and Sync the menu to apply the custom menu translation properly.

Please let me know the results,

Thank you

To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

✙ Please let me know which particular menu item you are trying to translate so that I can try from my side.

Thank you

I understand your concern. Just to clarify, are these incorrect URLs appearing specifically in the menu translation, or do you see them elsewhere on the site?

Could you also provide screenshots or the affected page link? This will help me understand the issue better and provide a faster solution.

Thank you for your cooperation and patience

Thanks for sharing the details and glad to hear you are able to fix the wrong URL issue.

To update the menu item link first you need to update the translated page slug by following the below steps:

1. Open the below page in Edit mode in default WP Editor:
hidden link

2. Click on the secondary language icon to open up its secondary language page: hidden link in WPML Translation Editor.

3. Search for the translated page URL “atelier-degustation” and replace it with “proeverij-workshop”.

4. Make sure the page translation is 100% complete and press the Complete Translation button.

5. Clear all sorts of site/server/CDN cache and see if it updates the menu link automatically.

I tried these steps at my test site and it updates the menu translation correctly as you can see in the attached screenshots.

Please let me know the results,
Thank you for your cooperation and patience