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This thread is resolved. Here is a description of the problem and solution.

Problem:
Conflict with Wordpress

Solution:
Use up to date WordPress and WPML plugins, as well as, minimum memory limit and PHP versions.

Relevant Documentation:
- https://wordpress.org/about/requirements/
- https://wpml.org/home/minimum-requirements/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 7 months, 3 weeks ago.

Assisted by: Waqas Bin Hasan.

Author Posts
September 5, 2023 at 1:52 am #14339573

pierreM-15

I am trying to: activate my plugin

Link to a page where the issue can be seen: hidden link

I expected to see: full page

Instead, I got: page with only header and footer, all content is blank

I am leaving the plugin desactivated, otherwise it impacts my site entirely...
This happens only with WPML. I just updated my site with the latest WordPress version.

September 5, 2023 at 9:36 am #14342369

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Pierre,

Thank you for contacting the support.

I see a lot of problems based on your debug information. I advise to fix the following:

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

1) Upgrade PHP to at-least version 7.4 as this is the minimum requirement by WordPress itself, see https://wordpress.org/about/requirements/ for details.

2) Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

3) Update WPML plugins to the latest versions.
4) Update other plugins to the latest versions.
5) Update theme to the latest versions.

Please note that during steps #3 to #5, you may run into some errors, so it is advised to deactivate all plugins first, then update and then start activating (starting from WPML first).

Once a plugin is active, keep an eye on any WordPress notice by the plugin, asking for a database update or etc and follow along before activating the next one.

Please let me know if this helps or I'll try my best to help you further on the matter.

Regards.

September 11, 2023 at 1:33 am #14372353

pierreM-15

My issue is now solved, thank you so much for your help.
Pierre

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.