before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
I've taken over this ticket and would be happy to help you in this matter.
Thank you for verifying that the Category doesn't duplicate in the backend. However, when I examined the dropdown menu in the secondary language, I noticed that both the Default and the translated categories are being loaded within the Dropdown. This is why the Category seems to appear twice in the dropdown in other languages.
Normally, categories for each language should appear in the Category list. To confirm their presence, you can use the default product category shortcode and display it on any page, as outlined here: hidden link.
However, it appears that the "Product Category Dropdowns" plugin you're using for the category dropdown feature isn't functioning as expected in this context. It's important to note that this plugin isn't included in our list of compatible plugins. You can also check by going to this link: https://wpml.org/plugin/
Consequently, it's likely that the plugin hasn't been fully equipped with WPML translation support. Essentially, the plugin should utilize the "wpml_object_id" hook to ensure that the correct category is displayed for each language.
It would be advisable to contact the support team of the "Product Category Dropdowns" plugin and ask them to investigate why the default category appears in the dropdown when the page is accessed in a secondary language. I hope they can help you better in this case.
You can also request them to join the Go Global program of WPML so that they can collaborate with our compatibility team and make their plugin compatible with WPML. You can find more details about the program from this link: https://wpml.org/documentation/support/go-global-program/
I hope you can understand. Please feel free to let me know if there is anything else you need help with. I will be happy to help.
Best regards,
Prosenjit
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