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This thread is resolved. Here is a description of the problem and solution.

Problem:
You get a white screen error after completing the Setup Wizard or after activating WPML.

Solution:
Take note, that this is just one solution in a specific case, as there can be other reasons for the issue.

Verify the current settings at WPML > Support > WordPress. Then complete the translation again.

Please increase your WP Memory limit to 256M. 128M is the minimum required by WPML.
Your current values are:

Add this code to your wp-config.php to increase WP memory:

define('WP_MEMORY_LIMIT', '256M');

Paste it just before:

/ That's all, stop editing! Happy blogging. /

These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly.
If you can get even higher values It would be great.

Relevant Documentation:
https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 1 year, 10 months ago.

Assisted by: Andreas W..

Author Posts
October 19, 2023 at 1:47 am #14609553

keithK-3

Followed the installation and initial configuration instructions using the wizard. On the very last step which was clicking on "finish" the website broke (white screen and error message). After reloading the WP dashboard several times I could at least get to the plugin page and deactivate WPML. At the same time the front-end would not load at all. After deactivating the website worked again. Are there known things to check to allow it to finish configuraiton?

October 19, 2023 at 3:50 am #14610069

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please increase your WP Memory limit to 256M? 128M is the minimum required by WPML.
Your current values are:

PHP Memory Limit 2048M
WP Memory Limit 40M
Add this code to your wp-config.php to increase WP memory:

define('WP_MEMORY_LIMIT', '256M');

Paste it just before:

/ That's all, stop editing! Happy blogging. /

Now, verify the current settings at WPML > Support > WordPress. Then complete the translation again.

These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly.
If you can get even higher values It would be great.

https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.

Now enable WPML again.

If this will still not solve the issue, please let me know.

Best regards
Andreas