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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using "The Events Calendar" plugin and experiencing an issue where payment methods do not display on translated pages.
Solution:
We have identified this as a known issue. If you're experiencing this, we recommend you check the temporary workaround detailed on our errata page. Please visit https://wpml.org/errata/the-events-calendar-event-tickets-payment-gateway-not-available-on-translated-checkout-page/ for more information.

This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 0 voices.

Last updated by Waqas Bin Hasan 1 month, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 1, 2025 at 12:36 pm #17288293

nicolasF-39

Background of the issue:
I am using the eventkalender plugin on my site hidden link and trying to display payment methods on translated pages.

Symptoms:
The payment methods do not show up when I change the translation.

Questions:

August 4, 2025 at 11:49 am #17292920

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

There's a known problem when payment details do not appear on checkout page with the said plugin, please see https://wpml.org/errata/the-events-calendar-event-tickets-payment-gateway-not-available-on-translated-checkout-page/ for details and a temporary workaround.

Regards.