home page revolution slider

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with mobile responsiveness not working correctly when using the Slider Revolution plugin alongside WPML.
Solution:
We recommend the following steps to isolate and potentially resolve the issue:
1. Export the Arabic language slider from your site.
2. Log in to a fresh WordPress site using the auto login URL provided.
3. Import the slider into the fresh WordPress site by navigating to Slider Revolution >> Overview >> Import Slider.
4. Create a new page and insert the slider to check if the issue persists.
5. If the issue continues, consider contacting Slider Revolution support for further assistance.
6. If the problem arises only after activating the WPML plugin, please inform us so we can investigate further.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Not WPML issue

This topic contains 2 replies, has 2 voices.

Last updated by Noman 1 month, 4 weeks ago.

Assisted by: Noman.

Author	Posts
October 2, 2024 at 12:11 pm #16245394
emirates-literatureF	Background of the issue: mobile responsiveness not working Symptoms: Questions:
October 3, 2024 at 11:51 am #16249555
emirates-literatureF	please can you check if you are able to see the slider Arabic in mobile phones from your side please: hidden link, I am seeing this right now, is it possible to align the text to middle portrait and landscape orientation?
October 3, 2024 at 2:12 pm #16250580
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for getting back to me. Yes, I can now see the issue in the mobile view. To isolate the cause of this issue, I have created a fresh WordPress site, installed the Slider Revolution plugin, and deactivated the WPML plugins. I’ve also set Arabic as the default language in Settings >> General, as shown in the attached screenshot. Could you please follow the below steps and let me know how it goes: 1. Export the Arabic language slider from your site. 2. Login to the fresh WP site by using the auto login URL: hidden link 3. Import the slider into the fresh WordPress site by going to Slider Revolution >> Overview >> Import Slider as you can see in the attached screenshot? 4. Once imported, kindly create a new page and insert the slider. Please check if the issue still persists. 5. If the issue continues, you may want to contact Slider Revolution support for further assistance. 6. However, if the problem arises only after activating the WPML plugin, please let me know, and I’ll be happy to investigate further. Please let me know the results, Thank you for your cooperation
October 4, 2024 at 5:19 am #16252332
emirates-literatureF	Thanks Noman for your support and help and all the above steps. i followed them step by step and the issue continues, I will contact Slider Revolution support for further assistance.