Homepage translation issue

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This topic contains 4 replies, has 2 voices.

Last updated by alaaB-3 1 year, 11 months ago.

Assisted by: Eran Helzer.

Author	Posts
July 3, 2023 at 7:58 am
alaaB-3	Homepage translation is stuck on "Refreshing translation status".
July 3, 2023 at 9:24 am
July 3, 2023 at 9:27 am #13931385
Eran Helzer Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi again, In order to be sure this is a WPML issue, we need to perform a minimal test. That means that we need to switch to a WordPress default theme, which you already did, and disable all the plugins not related to WPML. Please do that and share the results with me. Also, can you please provide your WPML debug information? You can see exactly how to do that here: https://wpml.org/faq/provide-debug-information-faster-support/
July 3, 2023 at 9:36 am #13931433
alaaB-3	Hi
July 3, 2023 at 11:14 am #13932157
Eran Helzer Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Have you performed the minimal test? This is simply deactivating all the other plugins in order to be able to isolate the cause of the issue. If you need help with that, please say so.