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Background of the issue:
I want to translate a piece of text from the product page, text added in the Extra Product Option module on my site hidden link. I am using WPML to achieve this.
Symptoms:
I can't figure out how to translate this text.
Questions:
How can I translate text added in the Extra Product Option module?
While one of my teammates addresses your ticket, I'm here to provide you with initial debugging steps.
Are you using the WooCommerce Extra Product Options plugin? If so, have you followed the documentation available at hidden link?
If the issue persists, I have enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/.
First of all, thank you for your response. Secondly, I don’t have WooCommerce Extra Product Options Pro; I have Woo Extra Product Options (woo-extra-product-options) => this is the plugin : Extra Product Options for Extra product options For WooCommerce | Custom Product Addons and Fields by ThemeHigh, and I couldn’t find the content I want to translate as a string. Please help me translate this text from Romanian to English, as it is pretty much the only textual content on the product pages, and I can’t leave the text in Romanian on a page translated into English.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I navigated to WPML > String Translation > Enabled "Look for strings while pages are rendered" as shown in the attached screenshot and then, I reloaded the product page here hidden link
Now, I'm able to translate the strings here hidden link as shown in the attached screenshot.
Yes, I managed to translate those paragraphs, and for that, I thank you for your help. However, I still have, hopefully, just one problem: this page: hidden link is translated here: hidden link. My problem is that the products are not listed on this page as they are on other category pages. Please help me with this issue. Thank you.
New threads created by Kor and linked to this one are listed below:
I'm glad that helped. I'd like you to know that our support policy allows us to take care of only one issue per ticket.
Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.
