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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 2 voices.

Last updated by Kor 1 year, 5 months ago.

Assisted by: Kor.

Author Posts
January 15, 2024 at 7:37 am #15183220

Hassan Saggaf

I am trying to:
1. i have set the site defualt to arabic but it loading english version.
2. Also your plugin makes the website very slow

Link to a page where the issue can be seen:
emhit.net

January 15, 2024 at 7:51 am #15183377

Hassan Saggaf

Anyone pls??? i need urgent Help im running campign

January 15, 2024 at 7:51 am #15183378

Hassan Saggaf

Anyone pls??? i need urgent Help im running campaign

January 15, 2024 at 7:14 pm #15186729

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I've checked your Website and I noticed that the contents are in Arabic and that's the homepage.

However, I do notice some delays when the Website is loading.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Upon reviewing your debug information, I have observed that the PHP limit for your "WP Memory Limit" is lower than the recommended 256MB or the required 128MB, as mentioned in the documentation found at: https://wpml.org/home/minimum-requirements/. To resolve this, I kindly request that you contact your hosting provider and request an increase in the PHP value for you.

Screenshot_558.jpg
January 16, 2024 at 10:27 am #15188981

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and the "slow" issue seems to be server-related. I've deactivated the WPML plugin for a test and the site still loads slowly. Could you double-check?

The topic ‘[Closed] i have set up default site arabic but it load english but website too slow’ is closed to new replies.