Background of the issue:
I am trying to translate the menu into French on my website. I have synchronized the menu, but it is not showing in the French language. You can see the issue on this page: hidden link.
Symptoms:
The menu is not showing in the French language despite synchronization.
Questions:
Why is the menu not showing in French after synchronization?
How can I ensure the menu appears in French?
as I said in the chat, I suspect this is a broader compatibility issue between WPML and your theme. To confirm that, I've created a Sandbox (testing website), so I can analyze your website in isolation. You can access it here:
hidden link
Please install your theme there, so I can make further tests. Please don't import, create or install anything, just the theme. With that, I can make the tests and proceed with support 🙂 Thank you. Let me know when you're done.
Thank you. I made the necessary tests, and the results were the same: the theme does not show menus on other languages. In this case, it's necessary that you reach out to the theme author, so he/she can make the necessary adjustments to ensure the theme works with multilingual menus.