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This topic contains 4 replies, has 2 voices.

Last updated by Waqas Bin Hasan 10 months, 2 weeks ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 27, 2024 at 1:04 pm #16110028

安 漢成

Background of the issue:
I am developing a site and have translated content from English to Japanese using WPML.

Symptoms:
When I look at the settings items on the English settings page(wp-admin), Japanese is displayed instead of English.

Questions:
Shouldn't the settings items on the English settings page be displaying in English?

August 27, 2024 at 1:10 pm #16110118

安 漢成

Hi,

After copying the debug information, the following message was displayed:
「Your Site Doesn't Meet WPML's Minimum Requirements」
However, when I clicked on the link, it led to a 404 error.
Could you please provide the correct link to the page that should be displayed?

This issue should have been resolved, as I received the same message before. Why might this be happening again?
Just in case, I am attaching the debug information below.

20240827_QA1-4.png
20240827_QA1-3.png
August 28, 2024 at 8:48 am #16113458

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

For WPML's minimum requirements, please see https://wpml.org/home/minimum-requirements/, which look fine as per your debug information. Except that REST API looks disabled. Sometimes the message on WPML -> Support saying that the REST API is disabled is just a false positive. Please follow the hidden link">tutorial described on this link and check if it is really inactive on your website.

You may also need to whitelist the following domains:
- wpml.org
- cdn.wpml.org
- api.wpml.org
- api.toolset.com
- cloudfront.net

However, besides the above mentioned, as per your screenshots in first message, looks like the text belongs to email content. Can you please explain which plugin is responsible for these emails? And can you try the following?

1) Take a full backup of your site and database before proceeding.
2) Deactivate all plugins except WPML, String translation and plugin relevant to that content only.
3) Switch to a standard theme like 2024.
4) Update the translation again and check for the issue if it still happens?
5) Then start activating plugins one by one while keep checking for the issue. This way you 'll be able to pinpoint a conflict when & where it starts creating the problem.
6) If after activating all plugins you see that it still works fine, then switch to your theme and see if that's causing it.

Please let me know and I'll try my best to help you further on the matter.

Regards.

August 28, 2024 at 2:29 pm #16115786

安 漢成

Hi,

Thank you for your reply.

After checking, I found that the REST API was disabled.
However, I have never enabled or disabled it.

The only thing I can think of is that I installed the HTTP Auth plugin for Basic Authentication.
I tried disabling it, but the REST API remains disabled...

Are there any other items I should check?
Could you please provide any advice on how to resolve this issue?

Best regards,
an

20240828_QA1-2.png
20240828_QA1-1.png
August 29, 2024 at 5:43 am #16117485

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

However, in the context of your first message and my previous reply:

- ... looks like the text belongs to email content. Can you please explain which plugin is responsible for these emails?
- have you tried the debugging steps?

The topic ‘[Closed] Japanese Text Appearing on English Website’ is closed to new replies.