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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 4 replies, has 3 voices.

Last updated by Osama Mersal 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author Posts
August 18, 2023 at 8:29 am #14250767

niekd-3

I've solved this with help of support on this hidden link. There I can adjust the links via the translator.

What is the link to your site? hidden link

August 19, 2023 at 12:31 am #14255415

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

It is expected for the links to point to the language that you are viewing, meaning that if you are in the English language the links will default to English and vice versa.

Are you still experiencing this issue? If possible share with our team more information so we can better understand.

August 19, 2023 at 7:41 am #14255715

niekd-3

Sorry for the unclear message. I mean that when you go to hidden link, the links don't go to the Dutch pages. We need to change that. Please check 🙂

August 20, 2023 at 6:34 am #14257743

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please make sure that these products are translated into Dutch. After that, kindly clear the site's cache and check the issue.

If the issue persists after translating the products, I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations need to be changed.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

August 21, 2023 at 7:34 am #14260329

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. Please let me know which link is not working on the page. (hidden link)

I checked the page, but the URLs redirect to the Duch pages.

Best regards,
Osama

The topic ‘[Closed] Links on EN site do not go to NL pages’ is closed to new replies.