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Supporter timezone: Asia/Yerevan (GMT+04:00)

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Last updated by Christopher Amirian 4 days, 6 hours ago.

Assisted by: Christopher Amirian.

Author Posts
November 26, 2024 at 1:16 pm

ahfA

Background of the issue:
I am trying to use the WPML plugin on my website, but it causes problems with my server and website performance. When I deactivate the plugin, my server works normally, and the website opens normally. When I activate the plugin, my website works very slowly, and the server blocks. The issue can be seen at hidden link.

Symptoms:
The WPML plugin causes the server's CPU to work at 100%, leading to slow website performance and server blockage.

Questions:
Why does the WPML plugin cause high CPU usage?
How can I resolve the server blockage when the plugin is activated?

November 26, 2024 at 1:39 pm
November 26, 2024 at 1:40 pm #16445179

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Please set the next reply as private by checking the checkbox below the reply box to be able to share with us the login information of the duplicated website for further investigation of the performance issue.

Thanks.

November 26, 2024 at 2:42 pm
November 27, 2024 at 12:53 pm #16449797

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you for providing the staging version of the website. I didcheck and spend some time on it and found out if Woocommerce and WPML plugins are used and all other plugins are deactivated the site works with no issues.

That indicated the issue is not only WPML. It seems to be a combination between the plugins.

I'd appreciate it if you could enable the plugins one by one, and for each activation of a single plugin check if the performance of the website takes a hit or not.

That way you will manage to find which plugin in conjunction with WPML cause the issue.

Please get bac to us with that information to be abe to follow up.

I created a video showing the details:

hidden link

Thanks.