This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with the search tool on their website, which works fine in the primary language (French) but does not return any results in the secondary language (German). The theme used, Zourney, is not officially compatible with WPML, which might be causing the issue.
Solution:
We recommend contacting the theme's author to discuss a potential quick fix, as the theme needs to adapt its code to handle translated posts/results in multiple languages. Specifically, they can implement WPML hooks such as
wpml_object_id
and
wpml_switch_language
in their code. Links to these hooks are:
Additionally, you can invite the theme developers to join our GoGlobal program, where our developers will assist in making the theme compatible with WPML. More information can be found here: https://wpml.org/documentation/support/go-global-program/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 2 months, 1 week ago.
Assisted by: Dražen Duvnjak.