The option Show custom MO files pre generation in troubleshooting does not work anymore and i know that there are some strings that need translation. When i click on it, it simply like refreshes the page, but nothing else happens. On my other website bonsai-europe.com its exactly the same.
Please go to WPML->Support->Troubleshooting->Run the option to "Show custom MO files pre generation" -> once the page reloads go to WPML->Theme and Plugins localization and you will see the option to start the process.
It starts generating 44 archives but gives no confirmation that they have been successfully generated. Instead the popup simply vanishes. When i repeat the process, its shows again the 44 archives that need to be generated.
Unfortunately they have not been generated. I know this because it shows the message "44 archives need to be generated" since weeks. Do you want me to create an admin access for you to take a look at the wp admin area?
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
I was able to run the process and the status bar goes to green every time.
The count will always show what's available, instead of being set to 0.
The most accurate way of understanding if this worked or not is:
1. Status bar - green
2. No errors OR no console errors logged (i checked)
3. Pick a string that should be translated due to the translation existing in the .mo/.po files and test.
Also, please update the WPML plugins to their latest versions along with any other necessary plugins.
At the moment WPML is using an outdated and no longer supported version.
Well i still have a string (woocommerce order confirmation email heading) which is translated but for any reason does not appear in the string translation. Instead it shows up in the admin text translation and is marked as registered and locked.
This is causing mixed language emails, eg. english and german mixed or english and spanish mixed. I thought the custom MO file generation would fix this.
Please see the new order confirmation email I sent myself when using the Spanish version of the site.
NOTE: It's important to note that the translated version of the email will only sent if the client is purchasing from the Spanish side of the site for example.
Also, if their account is set to use English, the order will be sent based on their profile language set within the WP account.
NOTE: bottom paragraph was translated but needed to be saved.
Additionally:
WPML->Theme and Plugins Localization -> Localization options I enabled Automatically load the theme's .mo file using 'load_textdomain'
As well as scanned the items that were found based on the .mo files that seem to now have added the rest of the missing .mo file strings.
Final item was "Thank you for your order" --> this item is a default string coming from WC and autoamtically translated via .mo files.
However, the problem was that it was also manually added within WC -> Settings- > Emails.
Therefore I went to WC->Settings->Emails->Processing order email and removed it then saved.
