Split: language changing issue

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with language changes and receiving numerous warnings from WPML. They suspect the 'fibosearch' plugin might be causing the language change issue.
Solution:
We recommended updating to WPML 4.7.1 and setting up a staging site. The client should then disable all other plugins and test with the default WordPress theme and WPML plugins only to check if the issue persists. If the problem is still there, it indicates a potential bug with WPML, and further investigation is needed. We also suggested testing in a minimal state and sharing a video of the issue if it continues. Additionally, we invited the plugin author to join the GoGlobal program to ensure compatibility with WPML. For further assistance, we opened a new support ticket and suggested checking related known issues at https://wpml.org/known-issues/.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend verifying that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/split-translation-memory-and-credits/

Tagged: Exception

This topic contains 2 replies, has 0 voices.

Last updated by Dražen 3 weeks, 4 days ago.

Assisted by: Dražen.

Author	Posts
March 4, 2025 at 1:47 pm #16774442
nicolasF-24	Can you also open a ticket for the language changing problem ? To be honest it's quite annoying ^^
March 4, 2025 at 1:49 pm #16774448
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, You can try to update to WPML 4.7.1 and create a staging site. Then try to disable all other plugins and see if it happens with the WP default theme and WPML plugins only, if yes then it might be WPML bug and we will need to check further, but I would suggest we wait a bit and solve 1 issue per time to avoid any confusion and further issues along the line. Regards, Drazen
March 4, 2025 at 1:59 pm #16774469
nicolasF-24	Yes I already tried but it does not change anything Can you give me a private box to send you the dev login ? But no problem we can wait
March 5, 2025 at 7:18 am #16776698
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, sure, if you have already tested what I suggested and confirmed the issue still happens, I can check further. If yes, please leave it in such minimal state so I can test further. Thanks, Drazen
March 7, 2025 at 7:47 am #16786373
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, great, thanks. I have set the user language to English and tried to check by going around in the backend as you did in videos, but it stays fine for me and is not changing. Does the issue still happen for you? Any specific steps I can follow to repordce the issue? Thanks, Drazen
March 10, 2025 at 8:14 am #16794710
nicolasF-24	Hi, Yes it happens when translations are made I don't know how can I show you this on the dev website because I don't have a licence on it Is it possible to have credit tests ?
March 10, 2025 at 9:10 am #16795138
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, sure, I have updated WPML plugins and added some credits. Please try it now, and record a video of issue happening and share it with me so I can see and try same steps. Thanks, Drazen
March 10, 2025 at 8:21 pm #16798486
nicolasF-24	Hi Drazen, I can't test it ... I just put it back in French, because I want exactly the same configuration
March 11, 2025 at 6:40 am #16799459
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I can not assing that much of credits, try with one page / langauge or create some new simple example page, You have 983 credits left. You can cancel current ongoing jobs and then try again with simpler page. Let me know how it goes. Regards, Drazen
March 13, 2025 at 5:39 pm #16813174
nicolasF-24	Hi Drazen, I think I found the plugin which cause this, it's fibosearch, I will look deeper now I face also another problem with 1 thousands warning per day coming from wpml Can you open another ticket with this attachment ? I just want to be sure that you manage this ticket New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-open_basedir-restriction-in-effect/
March 14, 2025 at 7:18 am #16814656
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks. You can invite the plugin author to GoGlobal so we work together in making plugin compatible with WPML. We would be glad to help. - https://wpml.org/documentation/support/go-global-program/ I have opened a new ticket: - https://wpml.org/forums/topic/split-open_basedir-restriction-in-effect/ Regards, Drazen