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This topic is split from https://wpml.org/forums/topic/taxonomies-is-not-translating/
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Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Go Global Application
This topic contains 2 replies, has 0 voices.
Last updated by Dražen 1 week, 1 day ago.
Assisted by: Dražen.
Author | Posts |
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January 20, 2025 at 6:52 am #16611792 | |
mohamedt-3 |
Hello Drazen, Thank you so much i have flowed your steps and all Show up now, Regards. |
January 20, 2025 at 7:05 am #16611803 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, is this tag part of some plugin or theme? Since it could be that due to incompatibility with WPML it shows 6 times, for each language if set to translatable. What happens if you set this tag to Not translatable from WPML > Settings? Thanks, |
January 20, 2025 at 11:23 am #16612868 | |
mohamedt-3 |
Hello, NO this tags text is not one of the taxonomy in the original language ( English ) and its showing only in czech. Regards. |
January 20, 2025 at 11:25 am #16612884 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
- Please backup the site files and database before providing us access.
Thanks, |
January 20, 2025 at 2:55 pm #16614065 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks, I have checked and I could see these taxonomies do exist and have been created somehow, image attached. 1) Do you know how did you created these? You should be able to delete them from same screen. 2) Is it okay to disable all other plugins and themes to see from where is it coming? Regards, |
January 21, 2025 at 6:06 am #16616393 | |
mohamedt-3 |
Hello, Best regards |
January 21, 2025 at 7:49 am #16616582 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am afraid you have created them, I am sharing images of these taxonomies, you can see same slug, so this is causing issue and I guess should not be set to translatable. Also, you have set almost everything to be translatable, which might be causing issue, since not everything should be set to translatable. Since you have issues with these, I would advise removing these czech taxonomies and maybe setting these taxonomies to not translatable. I would also advise creating staging site where you can test further and adjust these settings, since you should not change these translation settings for everything. You can also re-check with author of plugin if they have advise how to use this plugin with WPML or invite them to our compatibility program so we can work together in making it officially compatible. Regards, |
January 22, 2025 at 10:32 am #16622206 | |
mohamedt-3 |
Hello, hidden link you will see That that tags is repeated in the translate . Best regards. |
January 22, 2025 at 12:21 pm #16622819 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks, as I have said best we can advise is not to translate these parts or set them as not translatable: Video: hidden link Please note I have not tested this and not sure if it causes any other issue. Other then that please contact plugin author for this issue and ask them to join our GoGlobal program: https://wpml.org/documentation/support/go-global-program/ We would be glad to collaborate and make their plugin compatible with WPML, not much we can do here since this needs further work and collaboration with out team. Regards, |
January 22, 2025 at 12:27 pm #16622860 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I tested and seems my suggestion does not help, it causes other issues. I am afraid there is not much we can help or suggest, but I have found that this is compatible plugin, so I will escalate and check further with out compatibility team. Regadrs, |
January 22, 2025 at 12:42 pm #16622922 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am trying to reproduce the issue with sub tag menu, but not sure what extra steps are needed. I have created a few taxonomies, but the issue is not there. Can you please advise and share step-by-step instructions? Might be something related to not expected steps you do? New website - hidden link Regards, |