This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing unresolved issues with their WordPress site using WPML, specifically related to 404 errors when translating product brand slugs.
Solution:
If you're experiencing similar issues, we recommend trying the following workaround: Navigate to Settings > Permalinks in your WordPress dashboard, and manually set a static value for the brand slug. Initially, 'brand' will appear as a placeholder slug. To use 'brand' as a manually set slug, you must edit the field, type the value, and save it. This solution is based on a known issue which can be further explored here: Translating Product Brand Slug Can Lead to 404s.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
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This topic contains 4 replies, has 1 voice.
Last updated by 3 days, 11 hours ago.
Assisted by: Lauren.