Strings revert to original language or are overwritten by another language.

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This topic is split from https://wpml.org/forums/topic/removing-translation-jobs-from-the-translation-queue/

Tagged: Compatibility

This topic contains 11 replies, has 0 voices.

Last updated by Alejandro 2 weeks, 1 day ago.

Assisted by: Alejandro.

Author	Posts
February 4, 2026 at 1:58 pm #17791998
sharonH-6	Hi Alejandro, hidden link hidden link Thanks.
February 4, 2026 at 3:32 pm #17792750
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Our devs are working on this. You mentioned that the content get overwritten, but do you remember what you did on the original language that made the content in spanish reset to the original language?
February 4, 2026 at 5:42 pm #17793640
sharonH-6	Thank you so much Alejandro. I did nothing at all - I'll double check that my developer did nothing as well, but I don't believe he did. If I find out otherwise, I'll let you know.
February 5, 2026 at 12:50 am #17794168
sharonH-6	I have also just noticed that the "What are you looking for" text that was translated into Spanish on the home page as placeholder text within the search bar, has also reverted to English 🙁
February 9, 2026 at 10:24 am #17804501
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hello, Our dev found out how to recreate the problem and it seems it happens when you add or reorder a field in the directory listing. when that's done all the translations are basically lost. he recorded a video showing the problem here: hidden link We don't have a solution for it yet and we're going to notify this alongside other issues and requests we have to try to have them fixed. For now, I'd suggest that you first finish the directory in English and then translate it into Spanish. It's definitely not the best solution, for sure, but at least it will prevent you from getting blocked. Regards,
February 9, 2026 at 4:19 pm #17806283
sharonH-6	Thank you Alejandro. Wow, all that work for nothing, and any time I need to update the directory with new fields, I will lose my entire translation ... I really hope there is a solution for this issue soon.
February 11, 2026 at 9:06 pm #17814358
sharonH-6	Hi again, So now, as soon as I add Spanish to the Spanish version, it immediately overwrites the English version - so my site is now a complete mess, and Spanish has English mixed in and vice versa. I really hope there is a workaround soon as this is really really bad at a time when I'm ramping up my marketing. hidden link
February 11, 2026 at 9:27 pm #17814414
sharonH-6	I went through and translated all Spanish in the English version back to English, just so there's consistency at least in one language, and now all the Spanish is in English too. I really hope you can come up with a solution quickly, becuase this is really hurting my business. Thanks in advance, hidden link
February 12, 2026 at 4:17 pm #17817788
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Our dev is currently working on this, to see how we can help you. yes it's taken a bit more than we hoped for but let's see if he can find us a good solution or workaround for you. I'll keep you updated.
February 16, 2026 at 10:14 am #17825130
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hey there, I have some good news for this! These 2 lines are what's needed to be added to WPML > Settings > Custom XML Configuration to fix this problem. Since the fix was an easy one, we'll be sending them to the developers of the plugin so he can add them to a newer release. <custom-term-fields> <custom-term-field action="translate">single_listings_contents</custom-term-field> <custom-term-field action="copy">_default</custom-term-field> </custom-term-fields> I already did that for you, would you give it a try and see if that helps with translating the directory without overwriting the other or losing any translation?
February 16, 2026 at 2:22 pm #17826060
sharonH-6	Thank you Alejandro. Unfortunately, it isn't working 🙁 hidden link
February 17, 2026 at 8:30 am #17828201
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hey there, Turns out the only thing missing was just an update of the WPML Integration from the directorist author! That's why it was working on our end but not on yours. we updated it and tested it and it seems to be working now! While testing we also found a few things that needed to be added to the WPML > Settings > Custom XML Configuration, to allow listings added by USERS to be WPML-ready: <custom-term-fields> <custom-term-field action="translate">submission_form_fields</custom-term-field> <custom-term-field action="translate">single_listings_contents</custom-term-field> <custom-term-field action="copy">_default</custom-term-field> </custom-term-fields> That code is not relevant to the purpose of this ticket but we tried to anticipate other issues when the site will go live and be used by users. Give it a try now and let me know how it goes.