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Supporter timezone: Europe/Zagreb (GMT+01:00)

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This topic contains 9 replies, has 2 voices.

Last updated by Bruno Kos 20 hours, 20 minutes ago.

Assisted by: Bruno Kos.

Author Posts
November 4, 2024 at 3:58 pm #16362089

pavelK-20

Background of the issue:
I am trying to translate a few paragraphs of text on my site hidden link using WPML.

Symptoms:
There are missing sentences in the translation editor.

Questions:
How to force editor to show all source sentences.

November 5, 2024 at 6:14 am #16364126

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

Can you tell me if the content within this block is created using HTML tables perhaps?

So it has the structure such as:

<h3>Details</h3>
<table class="details">
<tbody>
<tr>
<td>Name</td>
<td>FRITZ – Secco Rosé</td>
</tr>
<tr>
<td>Kategorie</td>
<td>Secco</td>
</tr>
<tr>
<td>Jahrgang</td>
<td>-</td>
</tr>
</tbody>
</table>

Because we have the same case reported by another client.

Regards,
Bruno Kos

November 5, 2024 at 8:44 am #16364825

pavelK-20

Hi bruno, no, no table, just plain text.

November 5, 2024 at 8:58 am #16364853

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

And tell me for which page does it happen?

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

November 5, 2024 at 10:03 am #16365286

pavelK-20

You can log in here as admin, please:

Template –> Saved Templates –> Sezony – Wellness

Template is Used via ShortCode on Page -> Ceník – Château

I it necessary to provide FTP ?

I am sorry, I put login info to Public text accidentaly.

Please give mi one more chance tu provide you with credetials.

pavel

November 5, 2024 at 10:09 am #16365317

pavelK-20

Please, give mi one more chance, to provide you with credetials.

Pavel

November 5, 2024 at 10:44 am #16365465

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Private reply set.

November 6, 2024 at 9:51 am #16370819

pavelK-20

How is it going, Bruno?

November 6, 2024 at 9:59 am #16370842

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Let me check with our 2nd tier team because I see that there are also some numbers that appear there, even though the numbers should not be translatable at all.

I will keep you posted!

November 7, 2024 at 10:47 am #16376420

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Can you check now?
hidden link

I disabled an option for bigger segments here and I think it shows all the content now, can you check?