Tickets are not showing on the translated event pages

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using 'The Events Calendar' plugin and have translated your site using WPML. However, on the single events page, when switching to another language, the ticket section does not appear.

Solution:
We recommend trying the workaround provided in our known issues documentation. Please visit this link for detailed instructions. Before proceeding, ensure to back up your entire website and database. If possible, test the solution on a staging or development site to avoid affecting your live site.

If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Compatibility, Known issue

This topic contains 3 replies, has 0 voices.

Last updated by Waqas Bin Hasan 2 months, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
August 4, 2025 at 3:42 pm #17294080
nicolasF-39	Background of the issue: I am using the plugin 'The Events Calendar' and I have translated everything using WPML. I am trying to display tickets on the translated single event pages on my site hidden link. Symptoms: On the single events page, when I click on another language, it does not show the ticket section. Questions: Right now I solved it like this. I manually edited it through wordpress and added the tickets there. But this is not best practice obviously because when I do changes to the main language and translate it again then all of edits on the different languages will be lost and the tickets are not there any more
August 5, 2025 at 12:12 pm #17296366
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML support. There's a known issue related to your query, please try the workaround mentioned in this errata. IMPORTANT: Please take full backup of your website and database beforehand. It is highly advised to try this on a staging/dev site first, so your live website isn't compromised. Regards.
August 5, 2025 at 2:29 pm #17296947
nicolasF-39	Hi, I already found this article. The problem is I do not use Woocommerce so this article does not help...
August 6, 2025 at 7:03 am #17298578
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates. Unfortunately "Event Ticket Plus" plugin isn't fully compatible with WPML, as the errata has also stated (at end of the workaround): Next steps to resolve this issue Event Tickets Plus and WPML are not fully compatible yet, but we’d like to work collaboratively with The Events Calendar team to finalize this. If this plugin’s compatibility with WPML is important to you, please let The Events Calendar team know via their public support forum, or hidden link">private support channels and we can try to push this forward together. I'll recommend trying the workaround, skipping the WooCommerce part (related to the Products) but adding XML & PHP code, updating tickets and their translations as prescribed. This may be helpful. If this still doesn't work, then please contact plugin support as mentioned above.