[Resolved] Tracking code on our forms works on English site BUT NOT translated site

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're having and will try my best to assist you in this matter.

For the tracking code to function correctly in each language on your website, it's necessary to set up the tracking code individually for every language. This approach ensures accurate and language-specific tracking.

WPML provides a useful hook named "wpml_current_language" that allows you to customize code for different languages. To understand how to effectively use this hook, you can refer to the following documentation: https://wpml.org/wpml-hook/wpml_current_language/

With this hook, you can specifically set up the tracking code for the Spanish version of your site. Here’s a sample code snippet:

 $my_current_lang = apply_filters( 'wpml_current_language', NULL );
  
if($my_current_lang=='es-ES'){
//Here goes the tracking code.
}

This code should be added to the functions.php file of your theme.

By implementing this, you should be able to make the tracking code work appropriately for the Spanish language as well. Feel free to let me know if you need further assistance in this matter. I will be happy to assist.

Best regards,
Prosenjit

Hi There,

The issue with your PHP code seems to be the placement of JavaScript within the PHP "if" statement. In PHP files, you need to use "echo" to output the JavaScript code. Here's how you can modify your code in the functions.php file to fix the syntax error:

$my_current_lang = apply_filters( 'wpml_current_language', NULL );

if ($my_current_lang == 'es-ES') {
    echo '<script>"use strict";var simplyconvert_hash = "5bde78b7cdb60170c883efdd3ee8cde9";
    !function() {var e = 3e5, n = Math.ceil(new Date() / e) * e, o = document.createElement("script");
    o.id = "_scloader", o.type = "text/javascript", o.async = !0, o.src = "//simplyconvert.com/app/embed/"+n+"/load.js";
    var i = document.getElementsByTagName("script")[0];i.parentNode.insertBefore(o, i);
    }();</script>';
}

Please try and let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit