translating image link

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are working on a site under development and trying to translate an image link using WPML. You translated an image link that didn't need translation, and now you can't remove it without affecting the translation completion status. Additionally, you receive an error message stating: "The original text contains nested formation tags (one tag inside another). Please nest the formatting markers in your translation in the same order," which prevents the post from being 100% translated.
Solution:
We recommend making a minor edit to the page and then attempting the translation again. Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: ATE

This topic contains 2 replies, has 0 voices.

Last updated by Marcel Elbers 17 hours, 4 minutes ago.

Assisted by: Kor.

Author	Posts
February 24, 2025 at 11:45 am #16740588
Marcel Elbers	Background of the issue: I am working on a site under development and trying to translate an image link using WPML. I translated an image link that didn't need translation, and now I can't remove it without affecting the translation completion status. Symptoms: I receive the message: "The original text contains nested formation tags (one tag inside another). Please nest the formatting markers in your translation in the same order." This prevents the post from being 100% translated. Questions: How can I solve the issue of the image link translation affecting the completion status? How do I address the nested formation tags error message?
February 25, 2025 at 5:32 am #16743880
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I can replicate the issue on our end. Please allow me to escalate this further to our 2nd Tier Support for further assistance. I will come back to you once I've feedback.
February 26, 2025 at 2:34 am #16748691
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Could you please make a minor edit to the page and try translating again? If the issue persists, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
February 26, 2025 at 10:41 am #16750268
Marcel Elbers	Hello, we managed to solve this problem some how. thanks.