Translating with ATE

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate Kadence elements using ATE, but are encountering issues where items unexpectedly get flagged for later, and translations are being removed. This problem makes manual translation seem easier compared to using ATE.
Solution:
We have identified that this is a known issue affecting other clients as well. We are currently developing a fix, which will be included in an upcoming release. Unfortunately, we do not have a specific timeline for this release yet. For more details, you can check the related known issue here: https://wpml.org/errata/ate-some-segments-are-automatically-marked-as-flagged-for-later/

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking other related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.

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Tagged: Bug

This topic contains 17 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 3 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
October 1, 2025 at 7:49 am #17447471
samanthaB-3	Background of the issue: I am trying to translate Kadence elements with ATE. The issue can be seen on this page: hidden link. Symptoms: I expected translations to stick and be easy, but instead, I got a headache with items flagged for later that were not flagged, and translations being removed. This issue is demonstrated in the video: hidden link. Questions: Why are items being flagged for later when they were not flagged? Why are translations being removed? Why is it easier to translate manually then with ATE? Something seems to be corrupted
October 1, 2025 at 1:09 pm #17448951
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hey there, Thank you for sharing the video. There's indeed some UX issues with your ATE. Is there a way to consistently reproduce this behavior? I'm asking that so we can actually have a way to recreate and analyze this behavior. I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible. The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it. I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you. IMPORTANT Please make a backup copy of the site files and database before giving us access. - If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this: hidden link
October 6, 2025 at 8:36 pm #17462008
samanthaB-3	I will make the staging available asap.
October 7, 2025 at 9:09 am #17462812
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Fields are enabled.
October 16, 2025 at 2:39 pm #17491016
samanthaB-3	You have full access. The issue can be replicated in the Kadence Element footer under Appearance. New threads created by Lucas Vidal de Andrade and linked to this one are listed below: https://wpml.org/forums/topic/split-wpml-cannot-translate/
October 16, 2025 at 3:24 pm #17491331
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	The temp user you created for me, does not have an email added to it, which is a mandatory field in WP. I can't add it myself, since I don't have the necessary privileges. Please add a random e-mail to it, I'm having issues that are blocking me from checking translations. Thank you.
October 16, 2025 at 9:20 pm #17492477
samanthaB-3	Could I have Private message please again I cannot access the previous one thanks
October 17, 2025 at 7:22 am #17492952
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Sure, here you go:
October 17, 2025 at 10:48 am #17493568
samanthaB-3	[removed by support]
October 17, 2025 at 3:50 pm #17494727
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Thank you for sharing. I've removed it from the last message since it was publicly shared, by accident. I'm still analyzing and will get back to you once I have new information. Thank you for your patience.
October 20, 2025 at 7:21 am #17497712
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello there, Upon checking your website again today, I wasn't able to access any WPML translation because of an apparent new issue with WPML. I tried a few solutions, but couldn't solve it yet. Since this is another issue, I've created a separate ticket for it: https://wpml.org/forums/topic/split-wpml-cannot-translate/ I'll answer you there. We can resume here, once we solve this. Thank you for your patience.
October 20, 2025 at 3:40 pm #17500291
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Please send me a message here, when we can resume. Thank you.
October 20, 2025 at 8:03 pm #17500948
samanthaB-3	The issue seems to be general? Ok I was able to go into the footers and the issue remains as you can see
October 21, 2025 at 10:29 am #17502524
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Thank you for clarifying. I manually fixed the issue for you, by unflagging the fields one by one. We recently rolled out a newer version of the Advanced Translation Editor. Please let me know if you have the issue with any new translation.
October 23, 2025 at 7:57 am #17511235
samanthaB-3	Ok