This thread is resolved. Here is a description of the problem and solution.
Problem:
The client created translations for a header and footer template in different languages, but when changing the language on the site, the translations do not appear and continue to display the English version.
Solution:
We recommend editing the template by making a small change to the content, saving it, and then updating the translation template to see if the text becomes available in the Advanced Translation Editor. If the issue persists, it may be due to the use of custom Elementor widgets that are not registered for translation. In this case, follow the steps to create custom XML configuration code to register these widgets for translation:
How to Register Page Builder Widgets for Translation
WPML Compatibility Test Tools Plugin
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.