Background of the issue:
I am trying to translate products using the WooCommerce Multilingual & Multicurrency plugin. I follow the path: woocommerce --> woocommerce multilingual & multicurrency --> products --> translate product. After hitting complete, the page refreshes but the product doesn't translate. The issue can be seen at: hidden link
Symptoms:
The translation process is stuck with the 'refreshing translation status' icon. No new product is created in the second language under the WooCommerce --> products --> Spanish language tab. This issue persists across different products, even after making changes to the original product.
Questions:
Why is the product translation stuck on 'refreshing translation status'?
Why isn't a new product created in the second language tab?
It looks like there are some menu items missing from the WPML menu on your WordPRess dashboard, so I'd like to have you try uploading a fresh download. Please try to to do a manual update by following these steps:
1. Log in to your WPML.org account and go to the Downloads section. Download the core WPML Multilingual CMS.
2. Deactivate the current WPML version that you are using. Be sure to deactivate WPML and all its components. Otherwise, the installation files may be locked and not writeable. Don’t worry, your translations are not going to be modified.
3. Delete the plugins, so that you can install the new version. Note: if you cannot delete from inside WordPress, use an FTP program to delete the folders of WPML and its components from wp-content/plugins.
4. In the WordPress admin, go to Plugins -> Add New -> Upload and upload the ZIP file that you downloaded. Alternatively, if you cannot upload plugins directly to WordPress, unzip each file. A directory will be created. Then upload the unzipped directories to your site’s ‘wp-contents/plugins’ directory and overwrite the existing folders for WPML and its components.
5. Log in to your site, go to Plugins and activate WPML core first. Then, go to Plugins -> Add New and click on the Commercial tab. From here, you can install and activate the components that you need for your site.
In addition, it may help if you try updating your PHP version as well. Please let me know if this changes anything.
