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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are translating a Divi theme builder template for a WooCommerce category from Spanish to Catalan using WPML. After completing the translation, accessing the translated page via the translation menu results in a 'not found' error.
Solution:
Ensure that you have translated all the products that should appear in that category. If the products are not translated, WordPress might consider the category as empty, and thus, the category archive will not exist. If you're experiencing this issue, we recommend you check and translate all related products.

If this solution does not resolve your issue or seems outdated, please visit our known issues page and verify the version of the permanent fix. Ensure you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket with us for further assistance.

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This topic contains 2 replies, has 0 voices.

Last updated by emiliH 2 weeks, 1 day ago.

Assisted by: Dražen.

Author Posts
August 8, 2025 at 12:15 am #17304167

emiliH

Background of the issue:
I'm translating a Divi theme builder template for a WooCommerce category. The original language is Spanish. I use WPML and manage translations through WPML -> Translation Management. The site I need help with is hidden link.

Symptoms:
After completing the translation, the translated page shows a 'not found' error when accessed from the translation menu at the end of the webpage. This occurs when clicking on the Catalan translation link.

Questions:
Why does the translated page show a 'not found' error after completing the translation?
How can I fix the 'not found' error for the Catalan translation on my WooCommerce category page?

August 11, 2025 at 5:53 am #17308086

emiliH

Hello. Still can't find a solution.

August 11, 2025 at 6:00 am #17308091

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us.

Please check and make sure you have also translated products that should appear in that category otherwise WordPress will consider it as empty and that category archive will not exist.

Let me know please.

Regards,
Drazen

August 11, 2025 at 6:39 am #17308150

emiliH

Hey Dražen. I was missing translating the product category slug and the product slug. This worked now. Thank you very much!