[Resolved] why I can not translate the mailaddress in footer?

Hi,

Thank you for contacting WPML Support. I’ve noticed that the footer is built using Widgets and you should be able to translate the widget content by following the below steps:

1. Go to WPML >> String Translation page.
2. Scroll down and click on the Translate texts in admin screens » link at the bottom of the page.
3. Search for the your required string.
4. Select the string.
5. Click on the Add to String Translation button.
6. Then click on "« Return to String Translation" link.
7. Add the translation from WPML >> String Translation page.

Here is a doc for more details about translating texts in admin screens: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Please let me know if this resolves your issue or if you need further assistance with this issue.

Thank you

Thanks for trying the above steps. I’ve noticed that the current WP Memory Limit on your site is 40MB. The WP memory limit needs to be increased, it's different from PHP memory. PHP memory is fine but WordPress uses 40MB as default in your site. The minimum requirements for WPML are 128MB: https://wpml.org/home/minimum-requirements/

Please add this to the top of wp-config.php to increase WP memory:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');

If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you