Background of the issue:
I am trying to translate an ecommerce shop on our development site using WPML before implementing it on the production site. hidden link
Symptoms:
The translation preparation is stuck in preparation for several days.
Questions:
How can we complete the translations that are stuck in preparation?
When the translate the production site, and the translations are preparing, will the shop be fully functioning in the default language?
How many credits do we approx. need for 330 products? See screenshot
Hi we do need help yes please.
We wanted to test the Auto AI translation for our e-commerce shop but must have had not enough credits. Now the translations are stuck in "processing" mode. The wheels are endlessly spinning.
1. How can we stop the auto translation? We have already turned off the " Translate Everything Automatically" button.
2. The auto translation translated a few pages, but the translation did not change to the "pen" icon, instead we see the gear wheel and it says "Translation is awaiting first availbale translator" what does that mean? and how can we complete the translation?
3. We tested a translation with the deepl AI function - About us page, and it worked great, we translated it to 100% and completed, but the translation again is just showing the gear icon with the note "English translation assigned to local translator" -> how can we complete these translations?
Please try the following:
❌ Please make a full website backup before proceeding ❌
Go to WPML -> Support -> Troubleshooting, scroll down and click on "Cancel in-progress automatic translation jobs".
As far as I can see from your screenshot, you already disabled automatic translation, so once you cancel in progress job you should be able to select and send to translate specific content.
