Problem: The client was facing issues with outdated translations on their 'Page certificate' and missing elements on the 'Front page' and 'About us page' in different languages using WPML. Solution: For the outdated translation on the 'Page certificate', we recommended re-translating the content manually if automatic translation did not update the text. For the front page issues, it was discovered that the settings were not being synced to the secondary language due to the custom field '_generate-disable-post-image' being set to 'Do not translate'. We changed this setting to 'Copy' under WPML > Settings and then resaved the default language page. Additionally, for the image translation issue, we added the following XML configuration in WPML > Settings to ensure images are translated correctly:
We also advised the client to contact the theme author to ensure proper WPML configuration for these fields.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client noticed that Rank Math rich snippets schemas were not being translated correctly anymore, causing issues like the translation of important attributes such as @Type, which breaks the schema and the page. Solution: If you're experiencing this issue, we recommend setting the fields to 'Copy' instead of 'Translate' to ensure their values are automatically copied to the translations without alteration. Here are the steps to follow: 1. Go to WPML → Settings → Custom Fields Translation 2. Search for fields starting with
rank_math_schema_
3. Set the relevant fields based on your needs:
Copy – values will be copied to translations
Translate – values will be available in the Translation Editor
Do not translate – fields will be ignored
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
