Problem: The client reported an issue where specific filter values ('Lift axle' and 'Pallet truck') were not being translated on their English page, despite being registered and translated in WPML String Translation. The issue was specific to how WPML applied the translation when ACF loaded the field definition.
Solution: We identified that the problem was due to a case sensitivity issue in the ACF field choices, which were coded as 'Oui / Non' but indexed by Search & Filter as 'oui / non' (lowercase). This discrepancy, combined with the 'hideEmpty' setting in Search & Filter, caused the options to be treated as empty and thus not displayed. We recommended: 1. Changing the labels in the ACF field to lowercase ('oui/non'). 2. Retranslating the fields using WPML String Translation. 3. Optionally, recreating the FSE archive template from scratch if issues persist. Additionally, we updated the WPML and ACF plugins to their latest versions and created a MU file to force the correct loading of ACF field translations by the 'Search and Filter' function, addressing caching and translation linkage issues.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client reported an issue with media translation paths when replacing an image uploaded in the same month as the original. This problem was specific to their setup and involved the Offload Media plugin. Solution: We suggested a workaround involving code changes in the Offload Media plugin. Specifically, the client needed to open
We also communicated with the plugin authors to seek a permanent fix. Meanwhile, the client can use this workaround as a temporary solution.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
