Problem: You are experiencing an error on your website where you cannot switch the domain, and the WPML plugin does not work correctly or update. Solution: We recommend re-registering your website. Please follow these steps: 1. Visit https://wpml.org/account/sites and remove your website from the list. 2. Add it again and copy the newly generated key. 3. In your website's admin panel, go to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site". 4. Register the website again using the key you copied in step #2.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where your translated pictures in a post appear as not yet translated even after using WPML Media Translation, this might be due to the default media text behavior being enabled. Solution: We recommend you disable the default media text behavior. You can do this by navigating to WPML > Settings > Media translation. After disabling, make a small change to the post to allow WPML to apply the new settings to the next translation. This should resolve the issue of media texts appearing in the translation editor.
Please note that this solution might be outdated or not applicable to your specific case. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: The client was experiencing issues with the WPML Translation Manager, which was causing site blockages and failed translations. The client received an automated email from WordPress indicating a fatal error caused by the WPML Multilingual CMS plugin. Solution: We resolved the issue by updating the WPML plugins and advised the client to check if the errors were still occurring. The problem was due to a backup version of WPML installed in the same folder as the plugins. We also noticed backups of other plugins and recommended cleaning up unnecessary files to improve site health. Additionally, we checked the translation editor and confirmed it was working by translating a draft page. We asked the client to provide an example of the issue for further investigation if problems persisted.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problème : Si vous rencontrez un problème avec l'ajout d'une variation de produit traduite au panier sur votre site WPML, et que le message d'erreur 'Valeur non valide saisie pour les dates' apparaît, cela pourrait être dû à un problème de correspondance des valeurs dans la base de données. Solution : Nous vous recommandons de vérifier la traduction de la variation concernée pour des erreurs de formatage, telles que des espaces supplémentaires. Dans le cas présent, le problème était un double espace dans la traduction de la variation, qui ne correspondait pas à la valeur attendue dans la base de données. En supprimant l'espace superflu, la variation a pu être ajoutée au panier sans problème. Veuillez vérifier si cette solution résout le problème sur votre site.
Il est possible que cette solution ne soit pas pertinente pour votre cas spécifique, soit parce qu'elle est obsolète, soit parce qu'elle ne s'applique pas à votre problème. Nous vous recommandons vivement de consulter les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
