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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 24 replies, has 2 voices.

Last updated by Kor 1 year ago.

Assisted by: Kor.

Author Posts
November 9, 2023 at 10:32 am #14764561

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, I can't seem to import your Website into my dev site. Not sure what's preventing and could you please allow me to create a duplicator copy on your Website directly?

Or even better if you could replicate the issue on our sandbox site here hidden link so that I could escalate this straight to our 2nd Tier Support. I've already installed the WPML plugin and you just need to install your plugins and replicate the issue.

November 9, 2023 at 1:07 pm #14767107

alexeyK-12

Hi!
You can create a duplicator copy on our Website.

November 13, 2023 at 7:16 am #14785503

alexeyK-12

Hello!
Is there any news?

November 13, 2023 at 7:42 am #14785625

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your patience.

I want to extend my apologies for the delay. I have just downloaded a duplicator copy to my local development site, and I am currently in the process of conducting a thorough investigation. I will reach out to you with my findings as soon as possible.

November 13, 2023 at 6:30 pm #14791803

alexeyK-12

Thank you!
Take your time. )

November 15, 2023 at 7:33 am #14804869

alexeyK-12

Hello!
Any news?

November 16, 2023 at 7:36 am #14822371

alexeyK-12

Hello!
We hope that everything is fine!
We look forward to hearing from you.

November 16, 2023 at 8:03 am #14822519

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I apologize for the delay in response. Please allow me to escalate this further to our 2nd Tier support for further assistance. I will come back to you once I've feedback.

November 16, 2023 at 12:06 pm #14825581

alexeyK-12

Hello!
Ok, we are waiting for your reply.
Thank you!

November 18, 2023 at 3:55 pm #14868435

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your understanding.

I've received feedback from our 2nd Tier Support, and they have explained that the observed behavior is intentional. By default, Member Types (bp_member_type) are configured as non-translatable, although it seems that the user has chosen to customize this behavior. Even if you switch languages and manually save the Member type, this option remains unchecked in the other language.

The topic ‘[Closed] 18. The Members Directory does not work properly.’ is closed to new replies.