404 error page

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing a 404 error when trying to access the vendor profile link on the Hebrew version of their site. The issue was due to the translation of the 'store' URL slug into Hebrew, which caused the link to break.
Solution:
We recommended the client to revert the translated 'store' slug back to its original English version. This change can be made using the WPML String Translation tool. We provided guidance on how to locate and correct the string in the WPML String Translation interface.

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Tagged: Not WPML issue

This topic contains 34 replies, has 2 voices.

Last updated by Kor 1 year ago.

Assisted by: Kor.

Author	Posts
July 28, 2024 at 6:22 am #16011682
nitaiH	Your sendbox is not working!
July 30, 2024 at 1:00 pm #16020647
nitaiH	Still not working
August 1, 2024 at 5:16 am #16027441
nitaiH	Your sendbox is not working agian!
August 1, 2024 at 6:41 pm #16031162
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've disabled the "Bot Protection" in Cloudways and it should work now. Could you check? Please try to reimport the site again and let me know once it's done.
August 2, 2024 at 5:32 am #16031710
nitaiH	Working
August 2, 2024 at 1:50 pm #16033787
nitaiH	Ok I did it but now we have issue with the recaptcha login. check it.
August 2, 2024 at 2:41 pm #16034063
nitaiH	Can you login from server side? Please make the site Unavailable for google scaner.
August 2, 2024 at 6:12 pm #16034556
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I disabled the recaptcha and could you please try logging in now? I will check the server to see if there is any option to prevent google from crawling the site.
August 3, 2024 at 6:04 pm #16035828
nitaiH	recaptcha is still there
August 5, 2024 at 1:41 pm #16040459
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I can replicate the issue now. It looks like you've translated the "store" URL slug that breaks it. When I reverted it back to "store", it worked hidden link Could you check?
August 5, 2024 at 7:34 pm #16041675
nitaiH	Hayyy On the Hebrew live site, on the vendor store you can see the URL on the inage attached. It translate the word "Store" to the Hebrew word "חנות". You say that the right URL need to be "hidden link" I got you??? On your link its look like its work. What you need to change on my live site to fix it?? Thanks alot
August 5, 2024 at 8:23 pm #16041877
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Yes, that's what I did to fix it. I changed the translated slug "חנות" back to "store" to fix it. You can find this string using the String Translation. Could you give it a try on your end?
August 6, 2024 at 5:09 am #16042415
nitaiH	Can you do that? Or guid me how to do that please. Thanks
August 6, 2024 at 7:16 pm #16045272
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I corrected the string here hidden link and it works now. Could you please check?
August 7, 2024 at 5:38 am #16046150
nitaiH	Yes , it is working now