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Tagged: Exception
This topic contains 36 replies, has 1 voice.
Last updated by Bobby 2 months, 3 weeks ago.
Assisted by: Bobby.
| Author | Posts |
|---|---|
| January 10, 2026 at 6:00 am #17717733 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, You can safely go to Plugins->WPML String Translation and "activate", there is no need for configuration. - Regarding the languages, you can disable the language, by going to WPML->Languages and removing it. - The Hreflangs are coming from the language switcher and there is also a canonical from what I can see in the source <link rel="canonical" href="hidden link" /> - You can enable that feature if you wish, it would not affect any settings in my knowledge. |
| January 12, 2026 at 9:55 am #17720689 | |
|
isabelleL-11 |
Hello, |
| January 12, 2026 at 10:21 am #17720808 | |
|
isabelleL-11 |
Could you please fix that on your side as requested ? |
| January 12, 2026 at 4:52 pm #17722628 | |
|
isabelleL-11 |
Also, I see that alt are missing for flags images such as this one : Could you please add it? |
| January 12, 2026 at 8:08 pm #17723037 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Please share with me where you are seeing the error regarding the hreflangs. All languages at the moment are showing the hreflangs and a canonical that is correctly pointing to the URL you are actively viewing. 1. Visit view-source:hidden link 2. See the hreflang <link rel="alternate" hreflang="en" href="hidden link" /> 3. Canonical Loom Screencast: Please review and let me know your feedback and we can move on to the image issue afterwards as we try to keep each thread to one issue. |
| January 13, 2026 at 8:34 pm #17727307 | |
|
isabelleL-11 |
Hello, 1) Pages that link to a non-canonical URL from their hreflang annotations. URL Hreflang links Check attachement 2) Similar or duplicate pages of a website must specify the canonical page to instruct search engines to show the most authoritative (canonical) version of the page in search results. Canonical URL: First found at: |
| January 13, 2026 at 8:47 pm #17727340 | |
|
isabelleL-11 |
it looks some langages are mixed up in the urls, like : /IT but in french, not sure what happened , same for hidden link /EN but in spanish and english |
| January 13, 2026 at 11:48 pm #17727549 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
In order to clearly help you, let's focus on issue #1 and then we can discuss the rest. Exclusively focusing on issue #1, as you mentioned below: "Pages that link to a non-canonical URL from their hreflang annotations. ---> When reviewing the source for that page we do not see that the canonical is pointing to a different URL. Can you please review the source directly and let me know your results, from my side I am not seeing the canonical pointing to a different URL. Please note that certain products are known to produce false flags, which is why we recommend checking directly in the source. |
| January 14, 2026 at 5:37 pm #17730684 | |
|
isabelleL-11 |
Hello, First, I see that for this URL , the translation was wrongly done : nuestra experiencia should be in english... It would be needed to correct it. Also, when I inspect the code of page I see that : <link rel="canonical" href="hidden link" /> |
| January 14, 2026 at 5:42 pm #17730689 | |
|
isabelleL-11 |
Also, I see there is an issue with my credits, I have a lot assigned but in the past days I tried to translate in bulk while I had no credit and I can not clear it. Please check screenshots attached. |
| January 15, 2026 at 5:37 pm #17734962 | |
|
isabelleL-11 |
Could you please fix asap those issues ? On top of that, I confirm there are many mixed translations. I have too many problems on my website since I activated your plugin. Kind regards, |
| January 16, 2026 at 10:12 am #17736431 | |
|
isabelleL-11 |
Hello, My request is really urgent and I am worried to not receive any quick support. Following Important error is still displayed : EG : hidden link I also still have this issue : EG: hidden link |
| January 16, 2026 at 8:46 pm #17738420 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hello, As we are working to resolve the issues you are experiencing it is important to follow our guidelines of keeping one issue per thread, I understand there is more than one issue, however, we can address them either on their own thread or we can address them as soon as we are done with the main issue. 1. The canonical issue You said: Also, when I inspect the code of page I see that : <link rel="canonical" href="hidden link" /> The canonical is matching the URL of the site you are own, the canonical will self reference. you should use self-referencing canonicals on translated pages, meaning each language version points to itself This is correct and expected behavior. Can you please confirm this, many third party platforms can have false flags, the true test is reviewing the source which looks OK. Now regarding your latest reply here: Following Important error is still displayed : EG : hidden link This URL is a URL for Italian. The Italian version does not exist. instead it's being served using the default language as backup. This is due to this feature: Please either finish the translation for these items OR switch the setting back to Translatable Since the translation is not existing and you are falling back the canonical will only be able to point to the true existing URL. 2. Available credits: 29218 I've unblocked them, please try again. |
| January 16, 2026 at 8:54 pm #17738436 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
hidden link The permalink /nuestra-experiencia/ is not tranlsated. Please go to WPML->settings->Post Types Translation -> services Définir différents slugs dans différentes langues pour Services. and you can adjust it there. |
| January 17, 2026 at 9:42 am #17738861 | |
|
isabelleL-11 |
Hello, Thanks for your feedback. I tried to process all remaining translations but it is stated that my credits have already been used and I still need 60K+ credits to finish. |







