Background of the issue:
I am trying to see the menu translated from the main language on my website, but I don't see it. I want to add new pages to the menus in different languages like Kinyarwanda. The issue can be seen on this page: hidden link
Symptoms:
Instead of seeing the translated menu, I see all pages from those languages and another menu that I didn't create.
Questions:
Why am I seeing all pages from those languages instead of the translated menu?
How can I add new pages to the menus in different languages like Kinyarwanda?
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.
WPML Automatically translate menus. The menu showing on hidden link is apparently a menu translations created automatically from the EN version.
In the screenshot you sent, of the Kinyarwanda menu, the menu is not a translation of the EN menu. For you to add the Kinyarwanda menu as a translation of EN, please follow the steps:
1. First, delete the existing menus in Kinyarwanda, in case there's any.
2. Access the EN menu, and add a translation by clicking on the + sign. Check attached image.
3. Create the menu as you wish.