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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate links within ACF repeater fields in the Advanced Translation Editor (ATE) on their custom-themed website. The links do not appear for translation in the ATE, although other elements like URLs and text links are visible and translatable.
Solution:
First, ensure that the button link URL is searchable in the Translation Editor screen. For more details on how to translate URLs, shortcodes, and HTML attributes using the ATE, visit https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/.
If the issue persists, it might be related to a known issue with translating links in ACF repeater fields. We recommend trying the workaround suggested in the following forum post after a full site backup: https://wpml.org/forums/topic/cannot-add-translation-to-acf-button-field-label/#post-15403863. Additionally, check the translation settings for ACF Block Field Groups created using JSON files, as these might not be set correctly.

If these steps do not resolve the issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 17 replies, has 2 voices.

Last updated by Bigul 1 week ago.

Assisted by: Bigul.

Author Posts
September 19, 2024 at 5:41 am #16195964

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hi Geert,

Thank you for the site credentials. I made a copy of the site, will debug it further and get back to you as soon as possible. Please wait.

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Thanks!

Bigul

September 20, 2024 at 5:27 pm #16203903

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hi Geert,

We are still working on this and now consulting with our team for an expert opinion. We will get back to you as soon as possible. Please wait.

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Thanks!

Bigul

September 23, 2024 at 10:04 am #16208581

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hi Geert,

This may be related to the following known issues. The ticket has already escalated to our developers and the fix will be included in the future version of the ACFML plugin. Therefore please try the workaround suggested there after a full site backup and make sure the issue exists or not.

https://wpml.org/de/forums/topic/split-interne-links-werden-nicht-uebersetzt/#post-15552913 (The ticket is in German, please use the Google Chrome's Translate option to read it in English)

Also please note that you have created the ACF Block Field Groups (for example *Block – CTA*) using JSON files, so the translation preference is not set correctly to the ACF Fields. Refer to the attached image for more details.

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Thanks!

Bigul

2024-09-23_14h26_25.png
geertP confirmed that the issue was resolved on 2024-09-30 00:15:49.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.