Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue with the String Translation table on your site, which could potentially become critical.
Solution:
We recommend providing us with temporary access (wp-admin and FTP) to your site, ideally to a test site where the problem has been replicated. This will allow us to assist you more effectively. Before providing access, please ensure you back up your database. We will need to install the Adminer plugin to analyze the WPML database tables and address the issue if necessary. For more details on handling such errors, please visit WPML documentation on dealing with broken tables.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 1 month, 3 weeks ago.

Assisted by: Andrey.

Author Posts
June 5, 2025 at 4:43 pm #17111489

tokeniza2-sasF

Background of the issue:
I am trying to address a problem with the String Translation table on my site. Although it is not causing immediate issues, it could become critical in the future. WPML support team is aware of how to fix it, and I need to add a message in the relevant support thread for assistance.

Symptoms:
There is a problem with the String Translation table that could become critical.

Questions:
What should i do?

June 5, 2025 at 7:09 pm #17111983

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Please ensure you back up your database first. We need to install the Adminer plugin to analyze WPML database tables and fix the table if necessary.

https://wpml.org/faq/how-to-deal-with-error-messages-about-a-broken-table-that-needs-fixing/#problem-with-string-translation-table

June 9, 2025 at 11:25 am #17118214

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for providing the details.

I noticed that you’ve shared access to a staging site. Would you like us to apply the patch only on the staging site, or should we also patch the live site if necessary?

If you’d like us to patch the live site, I’ve marked the following reply as private so you can safely share the necessary access credentials.

June 9, 2025 at 2:28 pm #17118818

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

This is fixed on your provided site.