Home›Support›English Support›[Waiting for user feedback] a translated page (french) is still showing in progress and won't show up on my website even though...
[Waiting for user feedback] a translated page (french) is still showing in progress and won't show up on my website even though...
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to: All of my site pages are translated. I've recently translated a page and it won't show up on my website even though it's 100% done. All I see is the gear icon on the English page as if it was never done. I even tried recreating the same page in English, translated it, and the same thing happened. Link to a page where the issue can be seen: hidden link
Symptoms:
A translated page (French) is still showing in progress and won't show up on my website even though it's done. I expected to see: The option to view this page in French. Instead, I got: Nothing.
Questions:
Why is the translated page still showing in progress?
Why won't the translated page show up on my website even though it's 100% done?
What does the gear icon on the English page indicate?
Why does recreating and translating the same page not resolve the issue?
Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128M but needs at least 256M if many plugins are running on the site.
Your current values are:
PHP Memory Limit 512M
WP Memory Limit 128M
To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the root directory of WordPress.
Add this code to the wp-config.php file to increase WordPress memory:
define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment:
// That's all, stop editing! Happy blogging.
The current values can be viewed under WPML > Support > WordPress.
These settings can be restricted directly by your hosting provider. I therefore recommend contacting them and asking them to change them directly if the changes are not applied immediately.
Now, please edit the original page, save the page, open the translation, and complete it to 100%.
If this does not solve the issue, please let me know.
I've followed your instructions and we've increased our memory twice now - the first time to 128M, and the second time to 256M. I edited the original, and the translation, and saved both, and it's still not working. Please help.
I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.
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