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Last updated by Kor 3 months, 4 weeks ago.

Assisted by: Kor.

Author Posts
March 7, 2025 at 10:54 am #16787534

alexandreB-46

Background of the issue:
I am trying to create a product with specific Custom fields, including a repeater field with dates and places. The translated product handles the dates correctly, but the places fields are not copied. You can see the issue here: hidden link

Symptoms:
The places fields are not copied in the translated product, while the dates are copied correctly.

Questions:
Why are the places fields not being copied in the translated product?
How can I ensure all custom fields are copied correctly in the translation?

March 10, 2025 at 1:23 am #16794022

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] ACF Field not copied in the translated product’ is closed to new replies.