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Tagged: Exception
This topic contains 10 replies, has 3 voices.
Last updated by Long Nguyen 1 year, 10 months ago.
Assisted by: Long Nguyen.
Author | Posts |
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August 7, 2023 at 4:56 pm #14165509 | |
reaganR |
I have the ACF multilingual and string translation add-ons installed on the website and have run auto translations as well as all the string translations for ACF fields. Yet none of the acf fields are being translated. When I am viewing the translation edit screen for an individual page on my website, I am not seeing the ACF fields being identified (attached.) Field Groups in WPML settings is set to Not translatable. I installeed the same set up on a different website - vamosauto.us - and did not run into this issue. All ACF fields were translated their. Not sure what the difference here is. Please assist. |
August 7, 2023 at 8:17 pm #14166163 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hi there, Thanks for your contact. Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. By looking at your debug info, it is possible to see that the WP Memory Limit is set to 40M, while the recommended is 256. Changing it can solve the problem. Please follow these steps: - Find your wp-config.php file in the root directory of your WordPress installation At last, please make sure to fully read and follow our doc related: - https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/ Kindly let us know if you still need assistance. Thank you. Kind regards, |
August 11, 2023 at 9:28 pm #14190871 | |
reaganR |
Now that I've done this, a few of the pages have translated. However, others have not. hidden link Run through the site's main nav and you will see the inconsistency. |
August 14, 2023 at 3:24 am #14194277 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Reagan, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. |
August 16, 2023 at 1:29 am #14205731 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, The provided user is not correct, screenshot hidden link Look forward to your reply. |
August 17, 2023 at 1:57 am #14241821 | |
reaganR |
Sorry long - just added it. Should work now! |
August 17, 2023 at 2:39 am #14241879 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, For example this page hidden link I make a small change to the page title > Update > Update the translation > Complete then the translation content displayed in the frontend as well. Please check this screenshot Can you please confirm it works on your end? |
August 21, 2023 at 5:32 am #14259669 | |
reaganR |
So I need to edit each and every page for the translation to work? That doesn't seem right. This plugin should be working automatically. It has on other websites I've added it to. Also - all of my ACF options are not working. How do I get those to translate? New threads created by Long Nguyen and linked to this one are listed below: https://wpml.org/forums/topic/all-of-my-acf-options-are-not-working/ |
August 21, 2023 at 7:07 am #14260109 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I need to edit each and every page for the translation to work? Yes, it looks like the ACF field value is not translated via Advanced Translation Editor before. I'm not sure how the ACF field group to page content was setup before but you can create a new page with the same blocks in the content and translate it again to see how it works. Or you can go to WPML > Translation Management > Send the pages to Automatic Translation and override the current translation, please check this screenshot hidden link We can handle one issue per ticket only so I will split this ticket into a new one for your new issue with the ACF options page. If you see the main issue of this ticket with the translation of ACF field value on pages resolved, please mark it as Resolved. Thanks. |
August 21, 2023 at 3:47 pm #14265805 | |
reaganR |
Long, The page you linked as an example (hidden link) is only partially translated. Please view the page again and scroll down. Is there a way to reset the entire staging website and delete all data of WPML - and then reinstall properly? I believe that is the best way to do this instead of manually going through all pages and ACF options. |
August 22, 2023 at 3:58 am #14267507 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, For this page hidden link I've just tested translating some texts into Spanish to see how it works, other texts I copied from the original, please check this screenshot hidden link If you want to reset WPML data on your site, please follow the documentation https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/ Note: taxonomy terms like categories, tags, menus ... will not be deleted automatically, you will need to delete them manually. Look forward to your reply. |