This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported an issue where the Advanced Custom Fields (ACF) flexible content field wasn't syncing with translations after adding a new flexible item. The translations were dropped because the keys weren't synced. The client also inquired about the checkbox option 'Keep repeater and flexible sub-fields in the same order as the default language' and whether it should be checked or unchecked.
Solution:
We advised the client to ensure that the ACF flexible field is set to COPY, not Copy-once, according to our documentation. We provided a link to the relevant documentation:
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/recommended-custom-fields-translation-preferences-for-acf-and-wpml/
We also suggested that the client:
1. Change the ACF flexible field setting to COPY.
2. Check if the issue persists on a new page.
3. Provide WPML debug information as described in our documentation:
https://wpml.org/faq/provide-debug-information-faster-support/
If the solution provided here is not relevant to your case, either because it's outdated or not applicable, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
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This topic contains 7 replies, has 3 voices.
Last updated by 9 months, 2 weeks ago.
Assisted by: Dražen Duvnjak.
