Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
Property slider not showing on translated page

Solution:
To set a property to show up on the slider there's an option to set. This option is translatable, make sure:
- Property is translated.
- When translating, the option "field-REAL_HOMES_add_in_slider" should be translated as the same value "yes", instead of translating "yes" into other language (i.e. Oui for French).

Relevant Documentation:
- See this comment https://wpml.org/forums/topic/additional-issues/page/2/#post-14400761 for details.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 17 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year, 8 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
September 12, 2023 at 11:37 am #14383165

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the access to the staging site.

I'll soon check this and 'll get back to you accordingly.

September 13, 2023 at 8:09 am #14387767

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation.

I've escalated the issue to our 2nd tier team for further investigation. This is a bit complex scenario because RealHomes theme is compatible while the accompanying plugins are not. Besides this, Elementor is also involved.

So meanwhile team investigates, they suggest to contact the author of "Easy Real Estate", "RealHomes Elementor Addon" plugin and the theme, to report the issue also.

P.S.: I've removed unnecessary plugins and themes from the staging site and downloading a site backup to provide to the team. Please keep it in current state and keep the access open, until issue is resolved.

I'll keep you posted about the progress.

September 15, 2023 at 6:41 am #14400761

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation.

Our team found that:

checking the translated properties using WP editor, you will notice that the "Yes" option for the homepage slider is not selected. Now, checking further in ATE, you will see that this option is translatable and that the user translated from Yes to Oui. Once you translate it again for yes, it stars working again.

So they've corrected the translation of Yes to Yes (instead of Oui - see attached) for the properties selected to show on the slider and slider is working fine now hidden link.

Please check and confirm.

Screenshot 2023-09-15 113805.png