This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to translate pages on multiple websites as the translator keeps "loading" without any progress, and this issue persists across different browsers (Firefox and Chrome).
Solution:
We recommend clearing your browser's cache and then attempting the translation process again. If you're experiencing this issue, please follow these steps:
1. Clear your browser's cache.
2. Try to load the translator again.
If the solution provided here is not relevant to your situation, perhaps because it's outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 6 replies, has 3 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Andrey.