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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 0 voices.

Last updated by Kor 2 weeks, 1 day ago.

Assisted by: Kor.

Author Posts
May 26, 2025 at 8:29 pm #17075207

aymanM-7

Background of the issue:
I am trying to auto-translate my entire site using WPML. The site I need help with is hidden link. I am specifically encountering an issue with the Arabic language translation at hidden link.

Symptoms:
After using the Auto Translate Entire site feature, I am getting an error for the Arabic language.

Questions:
How to fix?
I am using PHP 8.2

May 27, 2025 at 11:52 am #17078168

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

May 27, 2025 at 7:27 pm #17080550

aymanM-7

I set
define( 'WP_MAX_MEMORY_LIMIT', '3000M' );
define( 'WP_MEMORY_LIMIT', '3000M' );

May 28, 2025 at 7:41 am #17081546

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked and the error is pointing towards Elementor page builder. Before we do anything else, please backup and update all outdated plugins here hidden link . Let me know once you've done that and we'll recheck.

May 30, 2025 at 4:43 pm #17092910

aymanM-7

Dear Kor,
First, please note that I created a backup.
You are free to work and debug on the live server.
It's still not published to the public

As per updating some plugins:
They are PRO plug-ins bundled with the theme and don't need updating.
And while they are not the source of the problem, I will try to update them from the theme provider later.

Also, please note that when I change the PHP version to 7.4, the syriaza.com/ar works fine
Please try to fix while keeping the current PHP version at 8.2
Also, take your time, I am not in a rush
Thanks a lot

May 30, 2025 at 5:36 pm #17093057

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've rechecked and found that the Arabic page is breaking due to the following fatal error below. Based on the error details, it appears to be related to the Elementor plugin. When I deactivate the Elementor plugin, the Arabic page loads. Could you please check with Elementor support to see if they can provide any insight into this error?

[30-May-2025 17:28:35 UTC] PHP Fatal error:  Uncaught ValueError: Unknown format specifier " " in /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/core/document-types/page-base.php:185
Stack trace:
#0 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/core/document-types/page-base.php(185): sprintf()
#1 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/modules/floating-buttons/module.php(416): Elementor\Core\DocumentTypes\PageBase::get_labels()
#2 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/modules/floating-buttons/module.php(87): Elementor\Modules\FloatingButtons\Module->register_contact_pages_cpt()
#3 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/core/base/module.php(86): Elementor\Modules\FloatingButtons\Module->__construct()
#4 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/core/modules-manager.php(64): Elementor\Core\Base\Module::instance()
#5 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/includes/plugin.php(742): Elementor\Core\Modules_Manager->__construct()
#6 /home/u114365322/domains/syriaza.com/public_html/wp-content/plugins/elementor/includes/plugin.php(660): Elementor\Plugin->init_components()
#7 /home/u114365322/domains/syriaza.com/public_html/wp-includes/class-wp-hook.php(324): Elementor\Plugin->init()
#8 /home/u114365322/domains/syriaza.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#9 /home/u114365322/domains/syriaza.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#10 /home/u114365322/domains/syriaza.com/public_html/wp-settings.php(727): do_action()
#11 /home/u114365322/domains/syriaza.com/public_html/wp-config.php(113): require_once('/home/u11436532...')
#12 /home/u114365322/domains/syriaza.com/public_html/wp-load.php(50): require_once('/home/u11436532...')
#13 /home/u114365322/domains/syriaza.com/public_html/wp-blog-header.php(13): require_once('/home/u11436532...')
#14 /home/u114365322/domains/syriaza.com/public_html/index.php(17): require('/home/u11436532...')
May 30, 2025 at 8:54 pm #17093445

aymanM-7

Dear Kor,
Please note that both Arabic and English site was working great with current set.
When I auto translate the whole site from English to Arabic Automatically
The Arabic version breaks.
I checked the line of code 185 in Elementor and its ok.
The error is coming from the translation it self while the Elementor is rendering it.
While English version is working great with Elementor this proves that The translation itself is causing the bug.
Please escalate this ticket to higher support team
Warm regards,
Thank you

June 1, 2025 at 8:41 pm #17095907

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will escalate this further to our 2nd Tier Support. However, I would need a snapshot of the site for the report. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.

To guide you further, please adhere to these instructions:

1. View the Duplicator instructions video: hidden link

2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/

3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.

Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.

Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.

The topic ‘[Closed] After Auto Translate Entire site I am getting error for Arabic Langauge’ is closed to new replies.