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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have a GravityForm on your site in French, and after translating it into English using WPML, the English form displays on the French page instead of the French version.
Solution:
We recommend checking the ongoing support ticket where a colleague of ours is already addressing this issue. Please provide your feedback there to continue with the troubleshooting process. You can find the ticket here: https://wpml.org/forums/topic/after-having-translated-a-gravityform-the-language-swap-doesnt-work/.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.

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This topic contains 3 replies, has 0 voices.

Last updated by Andrey 1 month ago.

Assisted by: Andrey.

Author Posts
May 8, 2025 at 5:29 pm #17013204

nguyenN-7

Background of the issue:
I have a GravityForm in French (FR) on my site hidden link. I translated this GravityForm into English (EN) using WPML.

Symptoms:
When I open the page in French (FR), the form in English (EN) is displayed instead of the French version.

Questions:
Why is the English version of the GravityForm displaying on the French page?

May 8, 2025 at 6:37 pm #17013429

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I noticed that a colleague of mine is waiting for your feedback on your same support ticket here: https://wpml.org/forums/topic/after-having-translated-a-gravityform-the-language-swap-doesnt-work/.

Please let him know if you are still experiencing the issue.

May 8, 2025 at 6:51 pm #17013510

Olivier Bonnaud

That's right, I raised a ticket 2 days ago. In between, I was on leave.
Okay, I will continue the thread with him.
Have a nice day.
Olivier

May 8, 2025 at 6:55 pm #17013547

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

Otto is a very experienced support specialist, and I’m confident he’ll do his best to assist you with the issue you’re facing.

Wishing you a nice day as well.