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This thread is resolved. Here is a description of the problem and solution.

Problem:
After updating WPML, the product tabs from the YITH plugin are missing.
Solution:
If you're experiencing missing product tabs from the YITH plugin after updating WPML, we recommend the following steps:
1. Temporarily deactivate the WPML plugin to check if the product tabs from the YITH plugin reappear.
2. If the tabs reappear, this indicates a potential conflict between WPML and the YITH plugin.
3. Please provide us with debug information to help us better understand the issue. You can find instructions on how to retrieve this information from your site here.
4. Consider contacting the YITH plugin author to report the issue, as they might also be able to provide insights or a solution.

Please note that the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket here.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 2 months, 1 week ago.

Assisted by: Andrey.

Author Posts
June 4, 2025 at 6:27 am #17104499

marcoT-36

Background of the issue:
I updated WPML to the latest version after the support team's suggestion. I am trying to resolve an issue where tabs from another plugin, YITH, are missing after the update.

Symptoms:
After updating WPML, the product tabs from the YITH plugin are missing.

Questions:
Why are the YITH plugin tabs missing after updating WPML?
How can I restore the missing product tabs from the YITH plugin?

June 4, 2025 at 9:25 pm #17108185

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

When you temporarily deactivate the WPML plugin, do the product tabs from the YITH plugin appear?

Please upload any relevant screenshots that could help us better understand the issue.

I have enabled debug information for this support ticket. You can find instructions on how to retrieve this information from your site here: http://wpml.org/faq/provide-debug-information-faster-support/. Please provide it to us.

June 5, 2025 at 6:44 am #17108619

marcoT-36

i have 4 tabs , two are working fine, in the case of remaining 2 video and Scheda tecnica, video is completely missing in product edit page, and Scheda tecnica is present ther in product edit page, but no content. i have attached screenshots. when i edit from yith -tab manager, the vidoe tab has no tab name, but it is presnt in db when i check post type ywtm_tab with post tile video is there for multiple langauages, then why it is missing in tab name ?

sc15.png
sc14.png
sc13.png
sc12.png
sc11.png
June 5, 2025 at 6:58 pm #17111730

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for the explanation.

I still have some doubts about how WPML might be affecting this issue. Could you please elaborate a bit more? Specifically, when you temporarily deactivate the WPML plugin, do the product tabs from the YITH plugin appear as expected? Have you tried to contact the YITH plugin author?