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[Closed] after today's update, the automatic translation of the product cannot be complet

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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 2 months ago.

Assisted by: Bobby.

Author Posts
May 21, 2024 at 8:16 pm #15652634

martinM-28

after today's update, the automatic translation of the product cannot be completed correctly
May 21, 2024 at 11:54 pm #15652838

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Please provide me with some additional information regarding this issue.

Are you receiving any errors or is the page loading "forever" after saving the translation?

Also, please provide your WPML Debug information in the debug field below. http://wpml.org/faq/provide-debug-information-faster-support/
May 22, 2024 at 1:40 am #15652960

martinM-28

everything looks fine in the translation window. After closing the translation by clicking the complete button, everything looks fine. However, the product still shows a gear and the wpml overview shows the job as "in progress"
May 22, 2024 at 6:20 pm #15659546

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

The site memory and limits look OK so that should not be a cause here, however,try this please:

1. Edit the page in the default language and update (small edit)
2. Access the translation -> save and complete

does it finish?

If that does not help go to WPML->Support->ATE Error logs, share with me the top 5 errors.

Then go back to the support page and click on "Troubleshooting" run the following:

Clear the Cache in WPML
Synchronize local job ids with ATE jobs
Synchronize translators and translation managers with ATE

Let me know your results, please.

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