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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where translated image captions in posts were displaying as {%CAPTION%} instead of the actual translated text, despite being translated in the Advanced Translation Editor (ATE). This issue persisted even after updating themes, plugins, and WordPress itself.

Solution:
We identified that the issue was related to how captions were handled within the theme and WPML. The following steps were recommended:
1. Ensure that all updates are applied for themes, plugins, and WordPress.
2. Check the WPML settings to ensure that the correct custom field translations are enabled.
3. If the issue persists in specific posts, manually add a period at the end of the caption in the original language post, then update the translation.
4. For a more permanent fix, we provided a PHP code snippet to be added to the theme's functions.php file. This code ensures that the caption placeholder is replaced correctly when the post is displayed in a translated version:

// WPML Workaround for compsupp-7497<br />function wpml_compsupp7497_replace_caption_placeholder_shortcode( $output, $attr, $content ) {<br />    $caption_placeholder = '{%CAPTION%}';<br />    if ( strpos( $attr['caption'], $caption_placeholder ) !== false ) {<br />        if ( preg_match( '/attachment_(\d+)/', $attr['id'], $matches ) ) {<br />            $attachment_id = $matches[1];<br />            $translated_attachment_id = apply_filters( 'wpml_object_id', $attachment_id, 'attachment', true );<br />            $actual_caption = get_post_field( 'post_excerpt', $translated_attachment_id );<br />            $attr['caption'] = str_replace( $caption_placeholder, $actual_caption, $attr['caption'] );<br />        }<br />    }<br />    remove_filter( 'img_caption_shortcode', 'wpml_compsupp7497_replace_caption_placeholder_shortcode', 10 );<br />    $output = img_caption_shortcode( $attr, $content );<br />    add_filter( 'img_caption_shortcode', 'wpml_compsupp7497_replace_caption_placeholder_shortcode', 10, 3 );<br />    return $output;<br />}<br />add_filter( 'img_caption_shortcode', 'wpml_compsupp7497_replace_caption_placeholder_shortcode', 10, 3 );

If this solution does not resolve the issue or seems irrelevant due to updates or different configurations, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.

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This topic contains 18 replies, has 2 voices.

Last updated by martinM-117 2 weeks, 3 days ago.

Assisted by: Bobby.

Author Posts
July 15, 2024 at 8:00 pm #15956491

martinM-117

Background of the issue:
I'm using ATE for all translations and in the editor, I do see captions translated. You can see here: hidden link

Symptoms:
After translating captions of my images in the post, it shows {%CAPTION%} instead of translated text.

Questions:
Why are my translated image captions showing {%CAPTION%} instead of the translated text?

July 15, 2024 at 10:53 pm #15957045

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

July 16, 2024 at 11:06 pm #15962964

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the access details!

I was able to reproduce the issue with a new page.

It looks like the content within the [caption] shortcode is not parsed correctly even though its being translated in the ATE editor.

We are currently investigating this, in the meantime you can use the following workaround:

1. Go to the page and edit

2. Use the language switcher at the top header and switch to the translation (dismiss the warning )

3. Manually edit the caption

4. update

Loom video showing the workaround:
hidden link

July 16, 2024 at 11:25 pm #15962977

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi,

Please go to Appearance-> Themes-> and update your theme and its add-ons to their latest versions.

The current theme is on Version: 27.4.1

On Version 27.4.2 – May 7th, 2024 the theme developers also released a fix that should resolve this issue.

*BeBuilder - Image element - Caption field - Dynamic data added

Let me know your results, please.

July 17, 2024 at 8:51 pm #15968444

martinM-117

Hi Bobby,

I updated theme to newest version 27.5.2.1, then all plugins Im curently using and in the end WP to version 6.6.

But the problem still persist even on test page you created.

I tried again to edit the translation on "Mount Ainos" post and reenter caption translate in ATE and saved but nothing changed.. Isnt there problem, that the right "custom field translation" isnt checked in settings and this "caption" isnt right setting ?

That your workaround is indeed clever, but we have thousands of photos on the page and still growing, that is insane job to do for every 1 caption... That sadly beats the whole purpose of ATE and WPML 🙂

Should I ask BeTheme support team to look into it, or are you in contact with them? Maybe that could help too.

Thanks for your time
Martin

wmpl ATE.PNG
WPML test.PNG
July 18, 2024 at 6:42 pm #15974266

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi Martin,

I will discuss this with our compatibility team to further investigate. Still, yes I would recommend also opening a ticket with their support if you can to help expedite the issue.

I agree, the workaround is simply a workaround and not meant as a permanent solution 🙂

I will update you as soon as I have new information here.

July 22, 2024 at 7:15 pm #15988853

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi, i am still working on this and will update you once there are news

July 22, 2024 at 11:47 pm #15989620

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi Martin,

I have run a few tests and it can confirm that with the standard WP editor this works as expected with WPML.

The issue does seem to stem from the issue that was fixed from the theme.

However, now that you have updated the version I do see that it is working OK for me.

See the new WPML Test 2 page I created --> hidden link

I do not know why the 'caption' in the ATE editor still references the old caption, however, the correct caption is listed under this item which is correctly registered

field-mfn-page-items-0-0-wraps-0-items-0-attr-content

Screen Shot 2024-07-22 at 4.47.26 PM.png
July 23, 2024 at 6:49 pm #15994102

martinM-117

Hi Bobby,

I understand now, still little confusing, but I do know what to do now.
But I have still issue and that is, I do not see this field in my completed translations, thats why it shows %CAPTION% instead of translation.

Look in ATE for this page in particular, its same for all others I had done:
hidden link

there are no such field in ATE to translate. Can you please check my settings if there are some custom field selection not selected correctly ?

Also I got answer from BeTheme support :

It seems that WPML uses the function wp_content but not the do_shortcode function.

Please contact WPML support if there is any option to change that, or you can translate this manually by editing a page.

so it seems there are some minor issues between WMPL and BeTheme plugins that need to fix anyway.

July 23, 2024 at 7:13 pm #15994192

martinM-117

Edit:

I just find that this field is visible and transtaled in "pages" and working properly but not on "posts" where the field is missing

July 23, 2024 at 11:16 pm #15995077

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for updating me!

A few things to note:

1. If you go to posts and attempt to add a new translation to any of your posts it will work OK and the captions will translate as expected.

2. In a brand-new installation with the latest version of the theme and WPML I am not able to reproduce the issue

With #1 and #2 we can say that this is working as expected with the latest version of the theme.

3. The issue remains in posts such as Mount Ainos, try the following to resolve:

- Edit the post
- Edit the column text -> switch to text editor -> edit the shortcode
- Add a '.' period at the end of the caption and save
- Access the translation and save

The Caption displays OK now.

See here the first Caption that I tested these steps with.
hidden link

July 24, 2024 at 9:16 pm #16000512

martinM-117

Hello,

I do have good and bad news:

point 3) is working and I can repair older posts.

point 1) and 2) is not working properly.

I just did a new translation of this post:

hidden link

and 2nd try:

hidden link

and its again %CAPTION%, so no it doesnt work at all and I need to manually do step 3) for old and new translations altogether.

Or do you mean no new translations, but new posts created in "original" language ? so all our 106 posts we already have published in original language will not work automatically and we need to add "," to every single photo and then translate?

July 26, 2024 at 6:51 am #16006951

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for updating me!

We are reviewing this and will update you as soon as I have some news.

July 30, 2024 at 6:11 pm #16021844

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Please add the following code to your functions.php file:

// WPML Workaround for compsupp-7497
function wpml_compsupp7497_replace_caption_placeholder_shortcode( $output, $attr, $content ) {
    // Define the placeholder constant
    $caption_placeholder = '{%CAPTION%}';

    // Check if the caption attribute contains the placeholder
    if ( strpos( $attr['caption'], $caption_placeholder ) !== false ) {
        // Extract the attachment ID from the shortcode attributes
        if ( preg_match( '/attachment_(\d+)/', $attr['id'], $matches ) ) {
            $attachment_id = $matches[1];

            // Translate the attachment ID to the current language
            $translated_attachment_id = apply_filters( 'wpml_object_id', $attachment_id, 'attachment', true );

            // Retrieve the actual caption from the translated attachment's post_excerpt
            $actual_caption = get_post_field( 'post_excerpt', $translated_attachment_id );

            // Replace the placeholder with the actual caption in the caption attribute
            $attr['caption'] = str_replace( $caption_placeholder, $actual_caption, $attr['caption'] );
        }
    }

    // Remove the filter to prevent recursive calls
    remove_filter( 'img_caption_shortcode', 'wpml_compsupp7497_replace_caption_placeholder_shortcode', 10 );

    // Return the modified caption shortcode output
    $output = img_caption_shortcode( $attr, $content );

    // Add the filter again
    add_filter( 'img_caption_shortcode', 'wpml_compsupp7497_replace_caption_placeholder_shortcode', 10, 3 );

    return $output;
}
add_filter( 'img_caption_shortcode', 'wpml_compsupp7497_replace_caption_placeholder_shortcode', 10, 3 );

If you are not confident making adding this to functions.php, I'd be happy to do it, for please review the FTP access as the one I have is not currently working.(you can edit the previous private reply if needed)

NOTE: Always have a recent and working backup before making any changes recommended by our team or a 3rd party

Let me know your results, please.

August 2, 2024 at 5:23 pm #16034446

martinM-117

Hello, I do want you to put the php code inside, I dont want to break the stuff as Im not a programmer.

I checked again the FTP login and it should work ok. GEO and IP security is turned off so you should be able to login in normaly

FTP 2.PNG
martinM-117 confirmed that the issue was resolved on 2024-08-04 19:26:47.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.