There has been some confusion within our organization regarding the purchase process. The invoice was issued to a different department than it should have been. Is there any possibility to revise the billing address? If this is not possible, could the product be returned? We can then proceed with the purchase again afterward. At the moment, we do not require you to take any action. We are waiting for an update from the department team and simply wanted to check whether these options are possible.
We look forward to your response. Kind regards.
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