Background of the issue:
We encountered an issue in WPML where translated content reverted to the original language. Our site has English as the default language and also supports Hebrew. When we created a Hebrew page by copying content from the English version and then translating it into Hebrew, the content later reverted to English.
Symptoms:
Translated content reverted to the original language (English) after being translated into Hebrew.
Questions:
How can we resolve the issue where translated content reverts to the original language in WPML?
While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.
This is expected if you are mixing translation methods. If you are adding translated content manually you should first make sure you have switched to WP editor, otherwise manually added changes will be overwritten, as WPML thinks you are using WPML editor for translation.
On our site, some pages were created manually, and a large portion of content was migrated from Drupal to WordPress. Could this issue also impact the migrated content?
If so, could you provide any recommendations on how to prevent this from happening to the migrated content?
Currently, I have switched the editor from WPML Translation Editor to the WordPress editor.
Hello Harendra,
I hope you're doing well. Sorry for the delay in responding due to the weekend.
I took over this ticket and will try my best to assist you in this matter.
The issue you're experiencing usually happens when the default and translated pages are synchronized, and the translated page hasn’t been independently translated. Additionally, if you've migrated content from another platform, the translation of that content could also be affected if it is synchronized with the default page or post.
Could you please open the translated page again in the WordPress editor and confirm if you see the "Translated Independently" button in the Language Meta section or not? You can refer to this screenshot for a better understanding: hidden link.
If the button is still visible, it means the page is synchronized with the default language and Changes made in the default language will overwrite the translated content. To break this synchronization, please click the "Translate Independently" button.
If the "Translate Independently" button is not showing and you're still experiencing the issue, please try the following steps:
1. Take a backup of your site.
2. Go to WPML > Support > Troubleshooting.
3. Scroll down and click the following buttons:
- Synchronize posts taxonomies (Select the post type where you're having the issue and then click the button.)
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML tables collation
- Assign translation status to duplicated content
- Set language information
- Fix post type assignment for translations
4. Clear the caches from your site and browser.
5. Open the default page and make a small change. Then check if the translated content is still being overwritten by the default content.
Please let me know the update. I will be happy to help if you need further assistance in this matter.
Best regards,
Prosenjit
The topic ‘[Closed] An issue occurred where content reverted to the original language in WPML ?’ is closed to new replies.
